Contact Us

Customer Service

You can contact our customer services team by logging your enquiry through our Backstage Area. Your enquiry will be logged and placed in a queue where we aim to respond to your enquiry within 24 Working Hours.

Customer Service is available Monday through Thursday 9am to 5pm and Friday 9am to 4.30pm.

Product Support

If, after consulting the product's owners’ manual, you still need operational assistance you can contact our product support team by logging your enquiry via our Product Support Form. Your enquiry will be logged and placed in a queue where we aim to respond to your enquiry within 24 Working Hours.

Product Support is available Monday to Thursday 9am to 5pm and Friday 9am to 4.30pm.

Please note that we can offer a selection of spare parts and consumables for almost every Roland and Boss product. To enquire about availability and prices please contact our Spares Team who can assist you with your enquiry:

Website: https://www.roland.com/backstage/

International Help

For those customers living outside of the United Kingdom, we have a list of International Websites for you to visit.

Registered Address:
Roland Europe Group Limited
Hive 2, 1530 Arlington Business Park
Theale
Reading, RG7 4SA

Registered in England and Wales No: 8904664

Roland (UK) Ltd offices are open Monday to Thursday 9am – 5pm and Friday 9am to 4.30pm.